Reviews for The Cloisters

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Posted On: 3/21/2023

Love the staff

I love the cloisters they very nice and spacious and the staff is just wonderful they all have their different personalities that's why I all like them differently including the male staff Michael he's very respectful and patient and he does his job how he supposed to do just like the others

By: Sacoya bridgeforth Verified Resident

Source: Property Site

Posted On: 3/13/2023

Excelente edificio

Excelente edificio, ubicación muy céntrica, el servicio de los empleados excelente. Los de mantenimiento muy atentos, siempre muy eficaces y rápido, recuerdo que me atendió Axel y fue en sólo minutos la solución a mi problema. Sin duda recomiendo vivir aquí

By: Ryder Evens Verified Resident

Source: Property Site

Staff:

Posted On: 3/12/2023

Fist Apartment Great Experience

My first apartment , great staff , helpful Thanks for this experience im so excited i want to thanks everyone for this journey .

By: Anonymous Verified Resident

Source: Property Site

Posted On: 1/30/2023

Staff are Amazing!

The first time walking into the leasing office I was met with excitement and welcoming energy. It felt like I would be taken care of by real people and not people working for a corporation. That was super refreshing and since moving in anytime I have an issue their is fast response! The team developed here is awesome and filled with heart warming individuals and it almost seems to be curated by good management.

By: Xris Verified Resident

Source: Property Site

Posted On: 1/18/2023

I love it here

I love it here at the cloisters , the neighborhood is so quiet . everybody in the rental office had great customer service . Michael who was my leasing agent his customer was EXCEPTIONAL his customer service alone made me want to live here . Maintenance is on point best decision I’ve made thus far .

By: Ms.Pryor Verified Resident

Source: Property Site

Posted On: 1/17/2023

I love it here

I moved in on friday and my process was snooth and easy . Michael’s customer service was exceptional. Everybody in the rental office is so nice . They made my move in process so easy the neighborhood is so nice and quiet I love it here I am NEVER leaving . So far so good best apartment ive had so far no complaints here.

By: Kenn Verified Resident

Source: Property Site

Staff:

Posted On: 1/12/2023

Resident Relations coordinator

Ms.riddick was very helpful today I really appreciate her really loves what she does .

By: Lashawn Frederick Verified Resident

Source: Property Site

Amenities:

Staff:

Location:

Posted On: 12/30/2022

What a beautiful place as the Cloister Apartment

I really recommended The cloister Apartment they a beautiful views and a good space. Mr Michael & Ms Wakisha Riddick helping us su much to make our moving in fast they really worked hart to get us here thanks a lot guys really appreciate it.

By: Jose Mauricio reyes Rodriguez Verified Resident

Source: Property Site

Posted On: 9/10/2022

Humanity v. Technology

Have you ever called a place to make a reservation or get information only to be greeted by a remote gadget that never understands what you're saying and lacks any form of human civility? Such is not the case at The Cloisters. Ms. Wakisha Riddick, who is the Resident Relations Coordinator at The Cloisters, represents not only The Cloisters but humanity with kindness, civility but also with a warmth wrapped up in her humanity and affects so many in a positive manner without being overbearing. Her concerns and effective capability is beyond belief! As a matter of fact there are others at The Cloisters who represent their professions with the ultimate standards of professionalism and high standards.- from the person who changes the light bulb to the managers. Yes, The Cloisters is a garden within an urban setting. I love gardens but I also love cement- The Cloisters and its staff represent the various needs of many.

By: Ms. Wonderful Verified Resident

Source: Property Site

Posted On: 7/11/2022

An Oasis in the city.

Living in The Cloisters made me feel like an oasis within the city of Washington, surrounded by lots of greenery, close to my favorite places of interest, with enough space to park, or close to a Metro Station. I felt at home because I lived in a quiet place where I breathed peace and harmony with the environment. Your work and maintenance team was always very helpful and friendly, especially Wakisha and Rhonda. Thank you very much.

By: Liliana

Source: Property Site

Posted On: 5/17/2022

Great Service

Rhonda and Ms Riddick got me moved in quick. They made the whole process simple. Someone should get them drinks or sandwiches or something.

By: WR Verified Resident

Source: Property Site

Posted On: 7/18/2021

Thank you!!!

This has been the best experience I’ve ever had! Rhonda was so amazing!! She’s professional, knowledgeable and an incredible joy to work with! She made my move a breeze. I’m so glad I contacted The Cloisters!!

By: MChambers Verified Resident

Source: Property Site

Posted On: 6/30/2021

Outstanding Place to Live!

As a 14+ years living in the Cloisters, it is now our home. My wife and I have witnessed the continued improvement in services over the years, working with residents replacing large trash bins with trash compactors and valet trash collection services; hiring security services and installing security cameras. Maintenance has improved significantly and the employees are friendly and neighborly and routinely sponsors holiday events and gatherings including fun competition among residents. Combine all of that with a bird's eye view of the US Capitol, you have ideal location and an outstanding place to live.

By: Ronnie Edwards Verified Resident

Source: Property Site

Posted On: 6/7/2021

Great Place to Call Home

The office staff is superb, especially Greg & Heidi. The maintenance staff is first rate. Parking could be improved, often I see cars parked in the lot with no parking permits for this property. Overall 4.5 out of 5 ?.

By: Eric Z Verified Resident

Source: Property Site

Posted On: 5/19/2021

Quality of service

Thank you for your continued quality of service. You guys make me feel like I am the only tenant you have. Keep up the good work! I appreciate how expeditiously you respond to my concerns. Signed, Happy Tenant

By: Jesse Gadson Verified Resident

Source: Property Site

Posted On: 5/19/2021

Wonderful Home

Wonderful staffing great place to live

By: Anonymous Verified Resident

Source: Property Site

Posted On: 5/17/2021

Rhonda

Rhonda Wow!!Exceptional Customer Service I was very happy I contacted them. She was so pleasant to meet and talk to on the phone and in person. Thank you so much very being professional with excellent service ??????

By: Kisha Verified Resident

Source: Property Site

Posted On: 5/11/2021

One of the things I love about living in the city is

One of the things I love about living in the city is awakening to birds singing, I look out of my window to see birds and beautiful developed trees... and I can see the maintenance man mowing the lawn. It's then I'm reminded this is called The Cloisters located in DC and the Arboretum is my own front yard and no I don't have to mow the lawn. Oops the light went out and the ceiling is too high, call maintenance to assist. My neighbors are from various interesting backgrounds, representing glorious cultures. Amazon boxes are here to take your packages for you to pick up after work. So you want socials? During the holidays you are invited a eggnog social or for the younger at heart you can find Easter eggs hidden in unsuspected places. This is what a community is---why not join us? Signed: Wonder Woman

By: Anonymous Verified Resident

Source: Property Site

Posted On: 5/11/2021

I LOVE MY NEW PLACE

I really love my new place!! I feel safe and easy parking. Shout out to the Property Manger and Maintenance Always on time!!!

By: JACKIE Verified Resident

Source: Property Site

Posted On: 5/3/2021

Beautiful Apartment Homes

Come on out to The Cloisters to see there beautiful apartment. Very spacious large bedrooms. Kitchen with overhead microwave and dishwasher. Two full bathrooms if you choose a two bedroom. Nice size living room and dining room.

By: Denise Shuford Verified Resident

Source: Property Site

Maintenance:

Staff:

Posted On: 4/23/2021

Welcome Home!

I have only been a resident since March 2021. I am Happy at my new home!! I will be honest, I had several other apartments I was considering until I met Rhonda. Rhonda and her excellent customer service, honesty, and work ethic helped me choose The Cloisters. The staff and maintenance have all been great. Any and all issues were and are addressed in a timely and professional manner.

By: Nadirah M. Verified Resident

Source: Property Site

Posted On: 4/13/2021

Living experience at the Cloisters

Gregory Beltre made me and my family feel very welcome and he provided excellent customer service. I appreciate everything he has and continues to do to make me and my family feel at home. His mannerism is awesome! The staff and maintenance are awesome with providing customer service. I feel very comfortable and safe in my new home. The travel to work is great. I love the neighborhood and the restaurants nearby. The living experience has exceeded my expectations.

By: Denise Stoney Verified Resident

Source: Property Site

Posted On: 4/7/2021

Extremely Helpful

I called prior to coming in spoke to Rhonda, she was extremely helpful and friendly. She provided me with such great customer service and helpful info to help me focus in on what I wanted. Everything was quality care, attention to details and extremely great. I would 1000% suggest any friends or family to contact her if they were looking for a place. She's amazing!!! Thank you!!!

By: DeSean Verified Resident

Source: Property Site

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Testimonials

I am really enjoying my new place. The location to my work cannot be beat. I feel comfortable at home and was surprised how quiet it is. It doesn't feel like it’s in the city or right next to three large hospitals. I haven't fully moved in but so far I am very pleased.
- Majeedah A.

It is a very nice area and apartment. It has great access to parking near unit and the walk to the metro is reasonable. I'm very happy with the cost/quality economy of the apartment. The staff has been very nice and helpful through my move in. Happy so far.
- Matthew M.

It was great and relatively easy. The staff was helpful and apartment has a few welcoming gifts that were a nice touch of class! Overall, the process was smooth and the staff was delightful. I'm looking forward enjoying my new apartment as well as the community.
- Deddeh J.

Reviews for The Cloisters

Love the staff

Excelente edificio

Fist Apartment Great Experience

Staff are Amazing!

I love it here

I love it here

Resident Relations coordinator

What a beautiful place as the Cloister Apartment

Humanity v. Technology

An Oasis in the city.

Great Service

Thank you!!!

Outstanding Place to Live!

Great Place to Call Home

Quality of service

Wonderful Home

Rhonda

One of the things I love about living in the city is

I LOVE MY NEW PLACE

Beautiful Apartment Homes

Welcome Home!

Living experience at the Cloisters

Extremely Helpful

Overall Rating

Ratings By Category

Testimonials

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