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Reviews for The Cloisters

Posted On: 7/18/2021

Thank you!!!

This has been the best experience I’ve ever had! Rhonda was so amazing!! She’s professional, knowledgeable and an incredible joy to work with! She made my move a breeze. I’m so glad I contacted The Cloisters!!
By: MChambers     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/30/2021

Outstanding Place to Live!

As a 14+ years living in the Cloisters, it is now our home. My wife and I have witnessed the continued improvement in services over the years, working with residents replacing large trash bins with trash compactors and valet trash collection services; hiring security services and installing security cameras. Maintenance has improved significantly and the employees are friendly and neighborly and routinely sponsors holiday events and gatherings including fun competition among residents. Combine all of that with a bird's eye view of the US Capitol, you have ideal location and an outstanding place to live.
By: Ronnie Edwards     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/7/2021

Great Place to Call Home

The office staff is superb, especially Greg & Heidi. The maintenance staff is first rate. Parking could be improved, often I see cars parked in the lot with no parking permits for this property. Overall 4.5 out of 5 ?.
By: Eric Z     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/19/2021

Quality of service

Thank you for your continued quality of service. You guys make me feel like I am the only tenant you have. Keep up the good work! I appreciate how expeditiously you respond to my concerns. Signed, Happy Tenant
By: Jesse Gadson     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/19/2021

Wonderful Home

Wonderful staffing great place to live
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/17/2021

Rhonda

Rhonda Wow!!Exceptional Customer Service I was very happy I contacted them. She was so pleasant to meet and talk to on the phone and in person. Thank you so much very being professional with excellent service ??????
By: Kisha     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/11/2021

One of the things I love about living in the city is

One of the things I love about living in the city is awakening to birds singing, I look out of my window to see birds and beautiful developed trees... and I can see the maintenance man mowing the lawn. It's then I'm reminded this is called The Cloisters located in DC and the Arboretum is my own front yard and no I don't have to mow the lawn. Oops the light went out and the ceiling is too high, call maintenance to assist. My neighbors are from various interesting backgrounds, representing glorious cultures. Amazon boxes are here to take your packages for you to pick up after work. So you want socials? During the holidays you are invited a eggnog social or for the younger at heart you can find Easter eggs hidden in unsuspected places. This is what a community is---why not join us? Signed: Wonder Woman
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/11/2021

I LOVE MY NEW PLACE

I really love my new place!! I feel safe and easy parking. Shout out to the Property Manger and Maintenance Always on time!!!
By: JACKIE     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/3/2021

Beautiful Apartment Homes

Come on out to The Cloisters to see there beautiful apartment. Very spacious large bedrooms. Kitchen with overhead microwave and dishwasher. Two full bathrooms if you choose a two bedroom. Nice size living room and dining room.
By: Denise Shuford     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/23/2021

Welcome Home!

I have only been a resident since March 2021. I am Happy at my new home!! I will be honest, I had several other apartments I was considering until I met Rhonda. Rhonda and her excellent customer service, honesty, and work ethic helped me choose The Cloisters. The staff and maintenance have all been great. Any and all issues were and are addressed in a timely and professional manner.
By: Nadirah M.     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/13/2021

Living experience at the Cloisters

Gregory Beltre made me and my family feel very welcome and he provided excellent customer service. I appreciate everything he has and continues to do to make me and my family feel at home. His mannerism is awesome! The staff and maintenance are awesome with providing customer service. I feel very comfortable and safe in my new home. The travel to work is great. I love the neighborhood and the restaurants nearby. The living experience has exceeded my expectations.
By: Denise Stoney     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/7/2021

Extremely Helpful

I called prior to coming in spoke to Rhonda, she was extremely helpful and friendly. She provided me with such great customer service and helpful info to help me focus in on what I wanted. Everything was quality care, attention to details and extremely great. I would 1000% suggest any friends or family to contact her if they were looking for a place. She's amazing!!! Thank you!!!
By: DeSean     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials

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