Reviews
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Rhonda
Rhonda Wow!!Exceptional Customer Service I was very happy I contacted them. She was so pleasant to meet and talk to on ... the phone and in person. Thank you so much very being professional with excellent service ?????? Read More about RhondaBy: Kisha Verified Resident
Source: Property SiteOne of the things I love about living in the city is
One of the things I love about living in the city is awakening to birds singing, I look out of my window to see birds and ... beautiful developed trees... and I can see the maintenance man mowing the lawn. It's then I'm reminded this is called The Cloisters located in DC and the Arboretum is my own front yard and no I don't have to mow the lawn. Oops the light went out and the ceiling is too high, call maintenance to assist. My neighbors are from various interesting backgrounds, representing glorious cultures. Amazon boxes are here to take your packages for you to pick up after work. So you want socials? During the holidays you are invited a eggnog social or for the younger at heart you can find Easter eggs hidden in unsuspected places. This is what a community is---why not join us? Signed: Wonder Woman Read More about One of the things I love about living in the city isBy: Anonymous Verified Resident
Source: Property SiteI LOVE MY NEW PLACE
I really love my new place!! I feel safe and easy parking. Shout out to the Property Manger and Maintenance Always on time!!!By: JACKIE Verified Resident
Source: Property SiteBeautiful Apartment Homes
Come on out to The Cloisters to see there beautiful apartment. Very spacious large bedrooms. Kitchen with overhead microwave ... and dishwasher. Two full bathrooms if you choose a two bedroom. Nice size living room and dining room. Read More about Beautiful Apartment HomesBy: Denise Shuford Verified Resident
Source: Property SiteWelcome Home!
I have only been a resident since March 2021. I am Happy at my new home!! I will be honest, I had several other apartments ... I was considering until I met Rhonda. Rhonda and her excellent customer service, honesty, and work ethic helped me choose The Cloisters. The staff and maintenance have all been great. Any and all issues were and are addressed in a timely and professional manner. Read More about Welcome Home!By: Nadirah M. Verified Resident
Source: Property SiteLiving experience at the Cloisters
Gregory Beltre made me and my family feel very welcome and he provided excellent customer service. I appreciate everything ... he has and continues to do to make me and my family feel at home. His mannerism is awesome! The staff and maintenance are awesome with providing customer service. I feel very comfortable and safe in my new home. The travel to work is great. I love the neighborhood and the restaurants nearby. The living experience has exceeded my expectations. Read More about Living experience at the CloistersBy: Denise Stoney Verified Resident
Source: Property SiteExtremely Helpful
I called prior to coming in spoke to Rhonda, she was extremely helpful and friendly. She provided me with such great customer ... service and helpful info to help me focus in on what I wanted. Everything was quality care, attention to details and extremely great. I would 1000% suggest any friends or family to contact her if they were looking for a place. She's amazing!!! Thank you!!! Read More about Extremely HelpfulBy: DeSean Verified Resident
Source: Property SiteOverall Rating
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Testimonials
I am really enjoying my new place. The location to my work cannot be beat. I feel comfortable at home and was surprised how quiet it is. It doesn't feel like it’s in the city or right next to three large hospitals. I haven't fully moved in but so far I am very pleased.
- - Majeedah A.
Best kept secret in DC , the property has beautiful 1-3 bedrooms. Since I’ve been here the maintenance of the property has been taken well cared of. Also they have great staff team like Mr. Michael Douglas . I definitely recommend this place !
- - Artecka B.
Excellent service and maintenance response!!!
- - Verified Resident
Excelente edificio, ubicación muy céntrica, el servicio de los empleados excelente. Los de mantenimiento muy atentos, siempre muy eficaces y rápido, recuerdo que me atendió Axel y fue en sólo minutos la solución a mi problema. Sin duda recomiendo vivir aquí
- - Ryder E.
Living in The Cloisters made me feel like an oasis within the city of Washington, surrounded by lots of greenery, close to my favorite places of interest, with enough space to park, or close to a Metro Station. I felt at home because I lived in a quiet place where I breathed peace and harmony with the environment. Your work and maintenance team was always very helpful and friendly, especially Wakisha and Rhonda. Thank you very much
- - Liliana
As a 14+ years living in the Cloisters, it is now our home. My wife and I have witnessed the continued improvement in services over the years, working with residents replacing large trash bins with trash compactors and valet trash collection services; hiring security services and installing security cameras. Maintenance has improved significantly and the employees are friendly and neighborly and routinely sponsors holiday events and gatherings including fun competition among residents.
- - Ronnie E